opendata.bot
Company number
03315193

PHOENIX CUSTOMER CARE LIMITED

Officer · PEARL GROUP SECRETARIAT SERVICES LIMITED and 36 others
Active
✓ Active company on the official register. Next accounts due 30 September 2026.

Company details

Registered name
PHOENIX CUSTOMER CARE LIMITED
Company number
03315193
Registered office
10 BRINDLEYPLACE, BIRMINGHAM, B1 2JB, UNITED KINGDOM
Company type
Private Limited Company
Incorporated on
7 February 1997
Status
Active
Age
29 years
Previous names
BRITANNIC LIMITED (to 18 Dec 2006)
Nature of business (SIC)
82990 — Other business support service activities n.e.c.
Accounts — next due
30 Sept 2026
Accounts — last made up to
31 Dec 2024
Confirmation statement — next due
07 May 2027
Confirmation statement — last
23 Apr 2026

What the register says

Facts from the register, with the dates they are filed under. Not a score: what they mean is for you to judge, and every line can be checked against Companies House itself.

Companies House register snapshot, read 02/09/2026.

Officers

3 active · 34 resigned

corporate-secretary
Appointed 01/09/2006
Active
director
Appointed 26/06/2026
Active
director
Appointed 06/12/2024
Active

People with significant control

Beneficial owners holding over 25% of shares, voting rights or the right to appoint directors

Impala Holdings Limited
owns 75–100% of shares · holds 75–100% of voting rights · can appoint and remove directors
Notified 06/04/2016

Corporate structure

Who controls this company, and who they control in turn

1 controller Drag to move · scroll to zoom · double-click to expand
Company Person Current control Ended

Connections

Corporate owner owns 75–100% of shares · holds 75–100% of votes · can appoint and remove directors Notified 06/04/2016 Controls 11 companies

Serving officers

corporate-secretary Appointed 01/09/2006
director Appointed 26/06/2026
director Appointed 06/12/2024

Change history

Reconstructed from the dated records Companies House publishes

DateChangeWasNow
26/06/2026 Director resigned HUGH, Neil Mowatt
26/06/2026 Director appointed BELLSHAW, Gillian Mckay
06/12/2024 Director resigned BUCKLE, Samantha Rose
06/12/2024 Director appointed HOLT, Jenny Isobel
01/10/2021 Director appointed BUCKLE, Samantha Rose
30/09/2021 Director resigned WOOLLETT, David Nicholas
26/09/2019 Director appointed HUGH, Neil Mowatt
01/09/2019 Director resigned GUEST, Andrew Brian
11/03/2018 Director resigned MCINNES, Susan Davidson
11/03/2018 Director appointed WOOLLETT, David Nicholas
06/04/2016 Person with significant control added Impala Holdings Limited
25/02/2010 Director appointed MCINNES, Susan Davidson
23/12/2009 Director resigned HUNTLEY, David Charles
28/09/2009 Director resigned EATON, Michael John
27/11/2008 Director resigned WALTON, Adam James
27/11/2008 Director appointed GUEST, Andrew Brian
01/10/2008 Director appointed HUNTLEY, David Charles
01/10/2008 Director appointed EATON, Michael John
30/09/2008 Director resigned SINGLETON, Graham Lloyd
01/05/2008 Director resigned STEWART, Gavin Macneill

Financial highlights

No figures could be read from the accounts filed on 08 Sept 2025. Companies House holds some filings only as a document image, which carries no tagged figures; the filing itself is on the register either way.

Documents for PHOENIX CUSTOMER CARE LIMITED

Need this one company on file? Buy the document on its own — no plan required.

Company extract£1.99

The full registration record as held today — name, number, status, registered office, company type, previous names, officers, PSC and SIC codes, timestamped for your file.

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Financial statements£3.99

Every figure the company’s own accounts state, across each filed period, with year-on-year movement. Most UK companies file small or micro-entity accounts — a balance sheet and a headcount, no turnover or profit.

PDF + CSV Order
Ownership report£3.99

Who controls the company: persons with significant control, the nature of that control, the ownership graph and every other company those controllers hold.

PDF Order

Filing history

Most recent filings

AP01 — appoint-person-director-company-with-name-date
officers
GUARANTEE2 — legacy
other
AGREEMENT2 — legacy
other
TM01 — termination-director-company-with-name-termination-date
officers
CS01 — confirmation-statement-with-no-updates
confirmation-statement
CH04 — change-corporate-secretary-company-with-change-date
officers
AD01 — change-registered-office-address-company-with-date-old-address-new-address
address
PSC05 — change-to-a-person-with-significant-control
persons-with-significant-control
AA — accounts-with-accounts-type-audit-exemption-subsiduary
accounts
PARENT_ACC — legacy
accounts
GUARANTEE2 — legacy
other
AGREEMENT2 — legacy
other
CS01 — confirmation-statement-with-no-updates
confirmation-statement
AP01 — appoint-person-director-company-with-name-date
officers
TM01 — termination-director-company-with-name-termination-date
officers
AA — accounts-with-accounts-type-audit-exemption-subsiduary
accounts
PARENT_ACC — legacy
accounts
AGREEMENT2 — legacy
other
GUARANTEE2 — legacy
other
CS01 — confirmation-statement-with-no-updates
confirmation-statement
CH01 — change-person-director-company-with-change-date
officers
AA — accounts-with-accounts-type-audit-exemption-subsiduary
accounts
AGREEMENT2 — legacy
other
PARENT_ACC — legacy
accounts
GUARANTEE2 — legacy
other

Data protection register

Registered with the Information Commissioner's Office as a data protection fee payer.

Phoenix Customer Care Limited — B1 2JB
Tier 1 · renews 14/12/2026
ICO entry

The ICO publishes no company number, so this is matched on the registered name and confirmed by the postcode. Check the ICO entry before relying on it.

Get this company via API

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Frequently asked questions

What is the company number of PHOENIX CUSTOMER CARE LIMITED?
According to the official registry, the company number of PHOENIX CUSTOMER CARE LIMITED is 03315193.
Where is PHOENIX CUSTOMER CARE LIMITED registered?
The registered office is 10 BRINDLEYPLACE, BIRMINGHAM, B1 2JB, UNITED KINGDOM.
Who runs PHOENIX CUSTOMER CARE LIMITED?
PEARL GROUP SECRETARIAT SERVICES LIMITED is listed among the officers of PHOENIX CUSTOMER CARE LIMITED.
What is the SIC code of PHOENIX CUSTOMER CARE LIMITED?
The nature of business is recorded under SIC code 82990 — Other business support service activities n.e.c..
Who controls PHOENIX CUSTOMER CARE LIMITED?
Impala Holdings Limited is recorded as a person with significant control, and owns 75–100% of shares, holds 75–100% of voting rights, can appoint and remove directors.
When are the next accounts of PHOENIX CUSTOMER CARE LIMITED due?
The next annual accounts are due by 30 September 2026, and the last accounts were made up to 31 December 2024.

About PHOENIX CUSTOMER CARE LIMITED (03315193)

PHOENIX CUSTOMER CARE LIMITED is a private limited company incorporated on 7 February 1997 and registered in the United Kingdom under company number 03315193. Its registered office is at 10 BRINDLEYPLACE, BIRMINGHAM, B1 2JB, UNITED KINGDOM. The recorded nature of business is other business support service activities n.e.c. (SIC 82990). The company is currently active , with statutory accounts last made up to 31 December 2024. 37 active officers are on record , and the person with significant control is Impala Holdings Limited. This profile is provided by opendata.bot by Noetikos, aggregating official data from Companies House bulk data , last refreshed 11 September 2026.

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